Privacy Policy

1. Introduction

Nameingift (“we,” “our,” or “us”) is a legally registered company. We are committed to protecting the privacy and personal data of our customers and website visitors.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our services, or purchase our products, in compliance with applicable laws and platform policies, including Shopify, Meta, and Google requirements.

2. Lawful Basis, Transparency & Data Security

We process personal data based on one or more of the following legal grounds:

  • Your consent

  • The performance of a contract (e.g., fulfilling an order)

  • Compliance with legal obligations

  • Our legitimate business interests, such as fraud prevention and service improvement

We follow principles of lawfulness, fairness, transparency, and data minimization, and implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or disclosure.

3. Safety, Security & Fraud Prevention

We may use personal data to:

  • Verify accounts and transactions

  • Detect and prevent fraud or unauthorized activity

  • Investigate suspicious or illegal behavior

  • Enforce our terms, policies, and platform rules

This processing is necessary to ensure the security of our website, services, customers, and payment systems.

4. Information We Collect

4.1 Non-Personal Information

Like most e-commerce websites, Nameingift automatically collects non-personal information through cookies, pixels, and similar technologies. This may include:

  • IP address

  • Browser type and device information

  • Operating system

  • Referring/exit pages

  • Date and time of visits

We may use third-party analytics and advertising tools (such as Google Analytics, Meta Pixel, or Shopify analytics) to analyze this data and improve website performance and advertising effectiveness. This information does not directly identify you.

4.2 Personal Information

We collect personal information that you voluntarily provide, including:

  • Name, email address, phone number

  • Billing and shipping address

  • Payment information (processed securely by third-party payment providers; we do not store full card numbers)

  • Account information

  • Order details and purchase history

  • Uploaded content (such as photos, text, or dates for customized products)

  • Communications with customer support

This information is collected solely to provide our products and services.

5. Use of Personal Information

We use personal information to:

  • Process and fulfill orders

  • Create and manage customer accounts

  • Provide customer support

  • Communicate about orders, shipping, or service-related issues

  • Improve our website, products, and user experience

  • Comply with legal and regulatory requirements

We do not sell your personal information.

6. Customized Products & Uploaded Content (Important)

When you upload photos, text, or dates for customized products:

  • Your content is used only to produce and deliver your order

  • Your uploaded images and personal content are treated as strictly confidential

  • We do not use customer images or personal content for advertising, marketing, or promotional purposes without explicit consent

This is a critical protection aligned with Meta and Google advertising policies.

7. Sharing of Information

We may share limited personal information with trusted third parties only when necessary, including:

  • Shopify (e-commerce platform)

  • Payment processors

  • Shipping and fulfillment partners

  • Analytics and advertising partners (in aggregated or pseudonymized form where possible)

All partners are contractually required to protect your data and use it only for the specified purpose.

8. Cookies, Pixels & Advertising Technologies

We use cookies, tracking pixels, and similar technologies to:

  • Enable website functionality

  • Analyze traffic and performance

  • Measure advertising effectiveness

  • Deliver relevant ads on platforms such as Meta and Google

You may control or disable cookies through your browser settings. Where required by law, consent mechanisms are provided.

9. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill orders

  • Provide customer service

  • Meet legal, accounting, or regulatory requirements

Uploaded content for customized products is retained only as long as necessary to complete your order and handle after-sales support.

10. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction or deletion

  • Object to or restrict certain processing

  • Withdraw consent

  • Request data portability

You may exercise these rights by contacting us using the details provided below.

11. Data Protection for Advertising Platforms

Nameingift complies with:

  • Meta Business Tools Terms

  • Google Ads Data Policies

  • Shopify Privacy & Data Protection requirements

We do not use sensitive personal data for ad targeting, nor do we upload customer images or personal content into advertising systems without consent.

12. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us using the details provided on our website.